Your privacy matters to us, and we are fully committed to protecting any personal information you share while using our website. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or interact with our site.
Information We Collect
Like most websites, we automatically collect non-personal data such as browser type, device information, language preference, referring pages, IP address, and visit time. This information helps us understand user behavior and improve website performance.
When you voluntarily interact with our website—such as subscribing to a newsletter, placing an order, or contacting support—we may collect personal details like your name, email address, or billing information. You can unsubscribe from emails at any time using the link provided in our messages.
How We Use Your Information
We use collected information to:
- Provide and improve our products and services
- Process orders and customer support requests
- Send updates, offers, or important notices (with opt-out options)
- Maintain website security and functionality
We never sell or rent your personal information to third parties.
Cookies and Tracking Technologies
Our website uses cookies to personalize your experience, remember preferences, and deliver relevant content and ads. You can disable cookies in your browser settings, though some site features may not function properly.
Advertising & Remarketing
We may work with trusted advertising partners (such as Google or Facebook) to show relevant ads to previous visitors. These partners may use cookies according to their own privacy policies. You can opt out of interest-based ads through browser or ad network settings.
Data Security
We use industry-standard security measures to protect your personal data. While no online system is 100% secure, we take all reasonable steps to prevent unauthorized access, misuse, or disclosure.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of third-party sites. We encourage you to review their privacy policies before providing any information.
Your Rights & Control
You have the right to:
- Request access to your personal data
- Correct or delete your information
- Opt out of future communications
- Raise concerns about data usage
You can contact us anytime through our website to exercise these rights.
E-Commerce & Transactions
When purchasing products, we collect only the information necessary to process your order securely. Financial details are handled using secure payment systems.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page. Continued use of the website indicates acceptance of the updated policy.
How to Contact Customer Support
Our customer support team is here to help with any questions about the product, your order, or general assistance. We strive to provide clear and timely support to make your experience as smooth as possible.
Email Support
📧 support@renewproducts.zendesk.com
We usually reply to emails within 24 hours.
Phone Support
🕘 Monday – Friday | 10:00 AM – 7:00 PM (EST)
📞 Toll-Free (US): +1 800-390-6035
🌍 International: +1 208-345-4245
Our friendly support staff is available by email and phone to assist you. If you need help with ordering, product use, or have general questions, feel free to reach out during our support hours.